Privacy Policy
At Grooup Ltd., we are committed to protecting and respecting your privacy.
This Privacy Policy explains when and why we collect personal information about people who visit our website rossboardman.com, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
By using our website, you're agreeing to be bound by this Policy.
Who are we?
Grooup Ltd. is a UK-based company that provides services through the website rossboardman.com.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about our services or sign up to receive our newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialize in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We may use your information to:
- process orders that you have submitted;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include information about campaigns, promotions of our associated companies goods and services;
- process a job application.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example tax/accounting purposes). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. Third Party Service Providers working on our behalf: We may pass your information to our third-party service providers, agents, subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to process payments and send you newsletters). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at [insert email address] or write to us at [insert address]. Alternatively, you can telephone [insert telephone number].
You have the right to ask for a copy of the information Grooup Ltd. holds about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it's treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected. When you are on a secure page, a lock icon will appear on
The following terms and conditions (the "Agreement") govern the use of the rossboardman.com website and services ("Services") advertised and available on or at the rossboardman.com website (the "Website").
The Website is owned and operated by Grooup Ltd. ("Grooup Ltd."). The Website is offered subject to your (the "User" or "you") acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be modified and published from time to time on the Website by Grooup Ltd. – including, Pricing, Refund, Privacy Policy, and others.
If you do not agree to this Agreement, please refrain from using the Website.
Grooup Ltd. offers a refund policy adhering to the policies mentioned.
Access & User Information
In order to purchase services on the Website, the User may fill in the contact form on the Website (including filling out all required personal information).
The User must notify Grooup Ltd. immediately of any breach of security or unauthorized use of its account.
Grooup Ltd. may change, suspend, or discontinue the Services, Products, fees, charges, and terms at any time, including the availability of any feature or content. Grooup Ltd. may also impose limits on certain features and Services or restrict User's access to parts or all of the Services without notice or liability.
The User certifies to Grooup Ltd. that if the User is an individual (i.e., not a corporation), the User is at least 18 years of age.
The User also certifies that it is legally permitted to use the Website and takes full responsibility for the selection and use of the Website. This Agreement is void where prohibited by law, and the right to access the Website is revoked in such jurisdictions.
Modifications
Grooup Ltd. reserves the right, at its discretion, to modify this Agreement, fees, charges, and terms at any time.
The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Website by the User following such notification constitutes the User's acceptance of the changes in the terms and conditions.
Payments and Fees
Grooup Ltd. may save User’s credit or debit card information, unless the User notifies Grooup Ltd. otherwise through an email to [email protected]
By accepting this Agreement, the User is confirming that it is legally entitled to use the means of payment tendered and, in the case of card payments, that the User is either the cardholder or has the cardholder's express permission to utilize the card to effect payment. Grooup Ltd. may refuse to process a transaction for any reason or refuse Service to anyone at any time at Grooup Ltd.'s sole discretion. Grooup Ltd. will not be liable to User or any third party by reason of refusing or suspending any transaction after processing has begun.
Unless stated otherwise, all fees and payments are quoted in pounds sterling. The User is responsible for paying all fees, payments, and applicable taxes associated with our Website and Services.
Online Payment Security
Grooup Ltd. uses the secure Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site are secured payments.
Payments are fully automated with an immediate response.
Your complete credit card number cannot be viewed by Grooup Ltd. or any outside party.
All transactions are performed under 128 Bit SSL Certificate.
All transaction data is encrypted for storage within bank-grade data centers, further protecting your credit card data.
Refund Policy
However, if you are not completely satisfied with your purchase for a valid reason, you may initiate a refund for the purchase. Please see below for more information on our refund policy. Refunds are generally not allowed after services have been provided, unless at the discretion of Grooup Ltd..
Initiate a Refund
All refunds must be initiated within fourteen (14) days of the purchase date.
Refund Process
To initiate a refund, please email customer service at [email protected].
Refunds
After inspection, we will process your refund. Please allow at least five (5) days from the receipt of your purchase to process your refund. Refunds may take up to 10 days to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.
General
No agency, partnership, joint venture, employee-employer relationship, etc. is intended or created by this Agreement. You acknowledge that you have all the necessary permits to grant us with User’s personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.
Questions
If you have any questions concerning our terms and conditions, please contact us at: